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Frequently Asked Questions

 

1. Where can I find information about the Gambling Act 2005?
2. Can I use my credit card in a casino?
3. Whom do I contact if I have a complaint about a casino?
4. How old do you have to be to enter a casino?
5. Is there a membership or entry fee?
6. Where can I get help for problem gambling?

1. Where can I find the information about the Gambling Act 2005?

Please click on:
www.opsi.gov.uk

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2. Can I use my credit card in a casino?

Credit cards can be used to purchase food and drinks in a casino but by law they cannot be used to purchase gaming chips. You may however use a debit card subject to certain limits.

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3. Whom do I contact if I have a complaint about a casino?

Complaints regarding a casino or a member of its staff should be raised with the casino manager.

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4. How old do you have to be to enter a casino?

You must be eighteen (18) years of age or older in order to legally enter a casino in Great Britain.

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5. Is there a membership or entry fee?

Most casinos have free membership and entry.

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6. Where can I get help for problem gambling?

If you think you might have a problem with gambling that you would like to address, there are a number of organisations you can contact for free and confidential assistance.

To find details please click on the links below:

GamCare (Phone support 0808 8020 133)
Gamblers Anonymous
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